Continued elsewhere

I've decided to abandon this blog in favor of a newer, more experimental hypertext form of writing. Come over and see the new place.
Showing posts with label organizational dysfunction. Show all posts
Showing posts with label organizational dysfunction. Show all posts

Wednesday, September 28, 2005

Social crapital

In the world of social network theory, much is made of the idea of "social capital" -- the notion that the network of social ties constitutes an important and productive form of wealth. This is a totally believable idea, but tends to mask the equally important truth that social networks can be used to do harm as well as good.

This is hardly a new idea -- if you watch any long-running police show like The Wire (best thing on television BTW) you will see the cops making social network graphs of criminal organizations, usually on a funky pinboard, and the better-equipped cops in real life have software to do the same thing. And the concept of netwar has been around for a long time, although apparently the lesson is just now penetrating the heads of our leaders, who, when faced with an distributed asymmetrical enemy, decide to invade a nation because that's what they know how to do.

So, that brings me to the inspiration for this post: the sudden outburst of cronyism, or more accurately, of awareness of cronyism. This started building with various Jack Abramoff-related news, peaked with Michael Brown, and is now climaxing as Tom Delay gets indicted, Bill Frist gets investigated, and other exciting news.

Cronyism is the soft form of criminal conspiracy, but it's also not that far removed from the groovier, more celebrated forms of social networking. The much-vaunted networks of Silicon Valley are a crucial form of capital, but they are also crony networks with the attendant downsides of insider deals and quid pro quos for the connected.

Oh hell, I have nothing original to say about this topic except that I coined a lovely phrase to describe what's going on here -- social crapital -- the tool by which the kakistocracy retains its death-like grip on the nation's mechanisms of power. Does not appear in Google so you heard it here first.

Saturday, September 10, 2005

Snafu principle

The term "snafu principle" was coined some thirty years ago to identify a particular type of organizational disfunction:
"True communication is possible only between equals, because inferiors are more consistently rewarded for telling their superiors pleasant lies than for telling the truth." -- a central tenet of Discordianism, often invoked by hackers to explain why authoritarian hierarchies screw up so reliably and systematically. The effect of the SNAFU principle is a progressive disconnection of decision-makers from reality.
It should come as no surprise to find this principle manifesting itself in the Bush administration. He's the CEO president after all.

I wonder if good CEOs have ways of combatting the snafu principle, and somehow breaking through the encrustrations of yes-men that inevitably adhere to power? There are all those stories of kings disguising themselves as peasants and wandering among the people to find out what's really going on (a practice still engaged in by the King of Jordan, apparently).